Well, for the most part\u2026.\u00a0In the graphic design world \u201cbad\u201d clients are very rare, well, they are for the team at ModGraphic! We believe there are two important things that keep things running smoothly:
\n
\n1. Benefit of the doubt.
\nRather than jumping to conclusions that the client is a horrible person who just wants to torture you and rob you of a peaceful sleep, try to understand where they are coming from. If they are being unduly critical, well maybe they just have a tough time expressing their thoughts, or perhaps had different expectations. \u00a0Try to see past any harsh words and see what they are actually saying. Take the high road and be mature when replying \u2013 don\u2019t retaliate, just respond.
\n
\n2. Pick up the phone!
\nSometimes it\u2019s all a matter of a breakdown in communication. For example, if they are paying a lot of money for a design, and had different expectations from what you delivered and understood, then they might start to think, well I\u2019ve spent all this money and it\u2019s not what I wanted! It\u2019s generally ALWAYS better to chat things through in person or on the phone than going back and forth in an email. Why? For one thing you can\u2019t control TONE in an email, and they may read yours wrong, and vice versa. \u00a0Also sometimes people speak more freely in emails than over the phone, but in a bad way! And end up saying things they can\u2019t take back or didn\u2019t really mean. Over the phone, things tend to stay calm and civilized.
\n
\nModGraphic salutes our great client!<\/p>\n","protected":false},"excerpt":{"rendered":"
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